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Terms and Conditions

Introduction

By accessing, viewing, or otherwise using this Website, you are deemed to have read and agreed to be bound by the terms set forth below. Should you object to any of these terms of use, your only recourse is to immediately discontinue access to, viewing of, or otherwise using this Website.

Proprietary Information & Copyright

The information, text, data, graphics, images, sounds, animation effects, links, software, and all other materials and software contained on this site (“the Information”) are the exclusive property of Voar Eventos e Hospedagens Ltda, its subsidiaries, affiliates, and related entities (“Voar”). You may not reproduce, create hyperlinks to or from, distribute, transmit, display, broadcast, publish, license, modify, translate, create derivative works from, transfer, sell, or otherwise deal in or with any of the Information by any means without the express prior written permission of Voar; provided, however, that the Information may be downloaded and reproduced solely for private non-commercial use.

Trademark Notice

This Website contains the trademarks VOAR and other valuable trademarks and business identifiers owned and used by Voar in its business (the “Marks”). These Marks are proprietary to Voar and are protected from copying and simulation under national and international laws. You may not reproduce, copy, or otherwise use these Marks without the prior express written consent of Voar.

Purchase of Services

You will be purchasing the following services from Voar Eventos e Hospedagens Ltda, a company registered in Brazil having its registered office at Rod. Baldicero Filomeno, 8365 - Ribeirão da Ilha, Florianópolis - SC, 88064-002. CNPJ: 58521953000185:
▸ Accommodation: Book your stay at our luxury boutique hotel featuring breathtaking views and exclusive services.
▸ Wedding Venue Rental: Reserve our beautiful location for your dream wedding, featuring unparalleled views.
▸ Wedding Services: Enjoy a complete wedding experience with bespoke planning, catering, and design services.
▸ Experiences: Choose from a curated selection of unique experiences designed to enhance your stay.
▸ Third-Party Experiences: Access a range of external experiences, carefully selected and vetted to offer you the best.

If you have any queries in respect of any of our services, you may contact our customer services team at:
VOAR Mansion - Customer Services Department
Rod. Baldicero Filomeno, 8365 - Ribeirão da Ilha
Florianópolis - Santa Catarina,
CEP 88064-002, Brasil
Phone: +55 (48) 99205-0977

Online Purchase of Products

You may inquire about and book our accommodation, wedding venue, services, and experiences by visiting voarfloripa.com or voarfloripa.com.br. Please note that special conditions will apply to each product separately.

Disclaimer

Every effort has been made to ensure that the Information, including room rates, availability, and event offerings, is accurate and reliable. However, errors and/or omissions may sometimes occur and Voar shall not be bound by any such errors and/or omissions which may occur and shall not be liable for any loss whatsoever which may result from such errors and/or omissions. Voar does not make any representation or warranty of any kind, whether express or implied, as to any matter whatsoever relating to the Information and this Website and any links thereto, including, without limitation, as to merchantability, completeness, non-infringement of intellectual property, fitness for any particular purpose or freedom from computer viruses or other corrupting or destructive codes or macros. Voar may from time to time revise the Information and reserves the right to make such changes without any obligation to notify past, current, or prospective visitors to this Website.

IN NO EVENT SHALL VOAR BE LIABLE FOR ANY LOSS, INJURY, COST, EXPENSE OR DAMAGES, EITHER DIRECT OR INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, AND LOSS OF INFORMATION) (“THE LOSSES”) ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OF OR INABILITY TO USE THE INFORMATION, THE MARKS, THIS WEBSITE OR ANY LINKS THERETO AND THEREFROM, WHETHER OR NOT SUCH LOSSES ARE DUE TO THE NEGLIGENCE OF VOAR’S OFFICERS OR STAFF.

Reservation of Rights

In addition to any other rights or remedies that may be available to Voar, Voar reserves the right to cancel / modify reservations made and to refuse entry / service to any persons in its sole discretion without notice and without any liability if it appears that such reservation or entry would be for any fraudulent or inappropriate purpose, or otherwise contrary to the interests of Voar.

Communications

With respect to all communications made to Voar including, without limitation, feedback, questions, comments, and suggestions (“Communications”): (a) any personal data included in such Communications is subject to Voar's Website Privacy Notice; (b) no right of confidentiality shall apply to Communications and Voar shall have no obligation to protect Communications from disclosure or unauthorized interception by third parties; (c) Voar shall be free to reproduce, use, disclose and distribute Communications to others; and (d) Voar shall be free to use any ideas, concepts, know-how, or techniques contained in Communications for any purpose whatsoever, including, without limitation, the development, production, and marketing of products and services that incorporate such information. Customers who choose to send internet E-Mail messages to Voar that contain confidential, private or personal information do so entirely at their own risk.

Booking, Events & Use Policies

All bookings made directly with Voar are subject to the following terms:
We follow a Firm Cancellation Policy. Guests will receive a full refund if they cancel at least 30 days before check-in. Cancellations made within 30 days of check-in are non-refundable, unless otherwise stated. Events such as weddings, retreats, or celebrations held at VOAR are subject to a separate signed contract detailing specific terms, including responsibilities, timing, capacity, and vendor usage. This contract supersedes general terms in the event of any inconsistency. For the comfort and safety of all guests, pets and children are not permitted in any of the rooms or shared spaces. Only service animals, as defined by law, may be allowed by prior written notice.

Links

This site may contain links to other websites unconnected to Voar. The images, opinions, and other links provided by these websites have not been investigated, verified, or monitored. By providing these links, Voar is not endorsing, sponsoring, or recommending such sites or the materials disseminated by or services provided by them. It is recommended that you exercise your own judgment in accessing such linked websites.We reserve the right to disable links from any third-party sites to our Website.

Applicable Laws and Jurisdictions

Any disputes arising out of or relating to this Website shall be governed by and construed in accordance with the laws of Brazil, and you shall agree to submit to the non-exclusive jurisdiction of the Brazilian courts.

Please direct all enquiries on the above to:
VOAR Mansion - Legal Department
Rod. Baldicero Filomeno, 8365 - Ribeirão da Ilha
Florianópolis - Santa Catarina,
CEP 88064-002, Brasil
Phone: +55 (48) 99205-0977